Privacy Policy
Warranty
We, the flyMarsaAlam.com (ANDERSEN Tours), as a provider of travel services and responsible entity, take the Privacy Policy very seriously and design our services to collect, process and use only necessary personal information. Under no circumstances will personal data be leased or sold to third parties for advertising purposes. No personal data will be used for advertising or marketing purposes without your express consent.
flyMarsaAlam.com (ANDERSEN Tours) has access to personal data only to those persons who need this data to carry out their duties, who are informed about the legal provisions of the Privacy Policy and in accordance with the applicable legal provisions (§ 5 Federal Data Protection Act (BDSG) or Article 5 of the EU Privacy Policy Basic Regulation (EU GDPR) have undertaken to comply with them.
| Purpose of processing and data usage
Due to technical progress and organizational changes, the processing methods used can change / develop further, we reserve the right to further develop the present Privacy Policy Statement in accordance with the new technical and organizational conditions. We ask you to check the privacy policy statement from time to time. If you do not agree with the developments occurring over time, you may request in writing, in accordance with Art. 17 EU-GDPR, the deletion of data that is not stored on the basis of other legal requirements, such as commercial or fiscal retention requirements.
| Data collection and storage / use and disclosure
The personal data collected as part of our services will be used without your consent only for the execution of contracts and processing of your inquiries / bookings. This means that if you make a booking through us and our website, your personal data provided by you, in particular your booking and contact details (last name, first name, address, e-mail address, telephone number), and, if applicable, the data in travel documents ( Passport number, passport data, date of birth,), if necessary the data for payment method and in connection with payments as well as further data specified by you for the fulfillment of our contractual obligation and processing your journey saved, processed and, as far as necessary for the booking, to third parties, eg booked service providers such as tour operators or hotels.
In addition, use and disclosure of your data, e.g. for purposes of advertising and market research only if you have previously given your consent. Of course, you can revoke your respective consent at any time with effect for the future. Please send an e-mail to info@kadriye.info with the subject line "Datenbände austragen". The processing and use of your personal data is carried out according to the specifications of the BDSG or, as of 25.05.2022, the EU-DSGVO.
| Export and processing of data in countries outside the European Economic Area
There is no export of their personal data to countries outside the European Economic Area ("the EEA"), unless it is apparent from the booking that a transfer of the specified data to third parties also located in third countries, e.g. to fulfill the contract (Article 49 EU-GDPR), and if indicated in this Privacy Policy Statement.
| Your rights
As a person concerned you have different rights according to the GDPR, e.g. the right to correct or delete the personal data concerning them or to limit or contradict the processing of their personal data.
In addition, any person concerned with the processing of personal data has the right to obtain at any time free information from the controller for the personal data stored about him and a copy of that information.
All information rights should be addressed to the responsible office:
flyMarsaAlam.com - fly Marsa Alam (ANDERSEN Tours)
Marsa Alam International Airport (مطار مرسى علم الدولى), Marsa Alam,
Red Sea Governorate, Egypt.
Website: www.flymarsaalam.com
E-Mail: info@flymarsaalam.com
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.
| Special for our website
The website of our company collects a series of general data and information each time the website is accessed by an affected person or an automated system. This general data and information is stored in the log files of the server. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrers), (4) the sub-web pages, which can be accessed via (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system and (8) other similar data and information used in the event of attacks on our information technology systems.
When using this general data and information, our company does not draw any conclusions about the data subject. Rather, this information is required in order to (1) correctly deliver the contents of our website, (2) to optimize the content of our website and to advertise it, (3) to ensure the continued functioning of our information technology systems and the technology of our website, and ( 4) to provide law enforcement authorities with the necessary information for prosecution in case of a cyberattack. This anonymously collected data and information is evaluated by our company on the one hand statistically and further with the aim to increase the privacy policy and the data security in our company, in order to ensure an optimal protection level for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.
| External Links
For your information, you will find on our pages links that refer to third-party sites. As far as this is not obvious, we point out that this is an external link. The responsible body has no influence on the content and design of these pages of other providers. The guarantees of this Privacy Policy Statement therefore do not apply to external providers.
| Which security standards are used by us (SSL technology)?
The transfer of sensitive, personal data between your computer and our servers or the servers of our partners and service providers is encrypted for bookings and payments via the SSL (Secure Socket Layer) procedure. Thus, third parties have no way to read your data during the transfer. In addition to the secure transmission between your computer and our servers, access to our servers by third parties is also protected by a variety of security mechanisms.
In addition, we have organizational and technical safeguards that we continually evaluate and adjust as necessary to protect your personal information stored and processed by us.
| Use of Cookies
The responsible department uses so-called "cookies" to individually design and optimize the customer's online experience and time online. A cookie is a text file that is either stored temporarily in the computer's memory ("session cookie") or stored on the hard disk ("permanent" cookie). Cookies contain e.g. Information about the user's previous access to the respective server or information about which offers were previously called. Cookies are not used to run programs or download viruses to your computer. Instead, the main purpose of cookies is to provide an offer tailored to the customer and to make the use of the service as comfortable as possible.
| Session Cookies
The responsible body mainly uses "session cookies" that are not stored on the customer's hard disk and that are deleted when leaving the browser. Session cookies are used for login authentication and load balancing (balancing the system load).
| Avoiding Cookies
The visitor has the possibility to reject the setting of cookies at any time. This is usually done by choosing the appropriate option in the browser settings or through additional programs. For details, see the help function of the browser used by the customer. If the customer decides to deactivate cookies, this may reduce the scope of the service and negatively affect the use of the services of those responsible.
Subscription to our newsletter On the website of our company, users are given the opportunity to subscribe to the newsletter of our company. Which personal data are transmitted to the data controller when ordering the newsletter results from the input mask used for this purpose.
Our company informs its customers and business partners at regular intervals by way of a newsletter about offers of the company. The newsletter of our company can only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by an affected person for the first time for the newsletter dispatch in the double-opt-in procedure. This confirmation email serves to check whether the owner of the e-mail address as the person concerned has authorized the receipt of the newsletter.
When registering for the newsletter, we also store the IP address of the computer system used by the person concerned at the time of registration, as well as the date and time of registration, as assigned by the Internet Service Provider (ISP). The collection of this data is necessary in order to be able to understand the (possible) misuse of the data subject's e-mail address at a later date and therefore provides the legal safeguards for the data controller.
The personal data collected in the context of registering for the newsletter will be used exclusively to send our newsletter. In addition, subscribers of the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or registration, as may be the case in the event of changes to the newsletter offer or technical changes. There is no transfer of the personal data collected in the context of the newsletter service to third parties. Subscription to our newsletter may be terminated by the person concerned at any time. The consent to the storage of personal data that the data subject has given us for the newsletter can be revoked at any time. For the purpose of revoking the consent, there is a corresponding link in each newsletter. It is also possible to unsubscribe from the newsletter at any time, directly on the controller's website, or to inform the controller in a different way.
| Use of Newsletter-Tracking
The newsletters of our company contain so-called counting pixels. A counting pixel is a miniature graphic that is embedded in those emails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded pixel, our company can detect if and when an email was opened by an affected person and which links in the email were accessed by the data subject.
Such personal data collected via the counting pixels contained in the newsletters will be stored and evaluated by the controller in order to optimize the delivery of the newsletter and to better adapt the content of future newsletters to the interests of the data subject. This personal data will not be disclosed to third parties. Affected persons are at any time entitled to revoke the separate declaration of consent issued via the double-opt-in procedure. After revocation, this personal data will be deleted by the controller. A cancellation of the receipt of the newsletter automatically indicates our company as a revocation.
Use of Other Analysis Programs The Responsible Body conducts and / or carries out analyzes of the behavior of its customers in the course of using its service. Anonymised or pseudonymised usage profiles are created for this purpose. The creation of the user profiles is for the sole purpose of constantly improving the service of the responsible body.
| Use of Google Analytics (with anonymization function)
The controller has integrated the component Google Analytics (with anonymization function) on this website. Google Analytics is a web analytics service. Web analysis is the collection, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website an affected person has come to a website (so-called referrers), which subpages of the website were accessed or how often and for which length of stay a subpage was viewed. A web analysis is mainly used to optimize a website and cost-benefit analysis of Internet advertising.
The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
The controller uses the addition "_gat._anonymizeIp" for web analytics via Google Analytics. This addendum will shorten and anonymise the IP address of the data subject's Internet access if Google accesses our websites from a Member State of the European Union or from another state party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze visitor flows on our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile for us online reports showing the activities on our website, and to provide other services related to the use of our website.
Google Analytics uses a cookie on the information technology system of the person concerned. What cookies are, has already been explained above. By using this cookie Google is enabled to analyze the usage of our website. Each time one of the pages of this website is accessed by the controller and a Google Analytics component has been integrated into it, the Internet browser on the information technology system of the person concerned is automatically initiated by the respective Google Analytics component To submit data to Google for the purposes of online analysis. As part of this technical process, Google receives information about personal data, such as the IP address of the person concerned, which Google uses, among other things, to track the origin of visitors and clicks, and subsequently make commission settlements possible.
The cookie stores personally identifiable information, such as access time, the location from which access was made and the frequency of site visits by the data subject. Each time you visit our website, your personal information, including the IP address of the Internet connection used by the data subject, is transferred to Google in the United States of America. This personal information is stored by Google in the United States of America. Google may transfer this personal data collected through the technical process to third parties.
The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, the affected person has the possibility of recording the data generated by Google Analytics and referring to the use of this website, as well as the processing of this data by Google to contradict and prevent such. To do this, the person must download and install a browser add-on at https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as a contradiction. If the data subject's information technology system is later deleted, formatted or reinstalled, the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or any other person within their sphere of control, it is possible to reinstall or re-enable the browser add-on.
Additional information and Google's applicable Privacy Policy may be found at https://www.google.com/intl/en/policies/privacy/ and at http://www.google.com/analytics/terms/en.html , Google Analytics is explained in more detail at https://www.google.com/intl/de_de/analytics/.
| Using Google+
The controller has integrated the Google+ button as a component on this website. Google+ is a so-called social network. A social network is an Internet-based social meeting place, an online community that usually allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for sharing views and experiences, or allows the Internet community to provide personal or business information. Google+ allows social network users to create private profiles, upload photos, and socialize through friend requests, among other things.
The operating company of Google+ is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
Each visit to one of the pages of this website operated by the controller and incorporating a Google+ button will cause the internet browser on the subject's information technology system to be automatically triggered by the respective Google+ button, a representation of the corresponding Google+ Download button from Google. As part of this technical process, Google will be aware of which specific bottom of our website is visited by the person concerned. More detailed information about Google+ is available at https://developers.google.com/+/.
If the person is logged in to Google+ at the same time, Google recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific bottom of our website visited the person concerned. This information is collected through the Google+ button and assigned by Google to the relevant Google + account for the data subject.
If the person concerned activates one of the Google + buttons integrated on our website and thus makes a Google+ recommendation, Google assigns this information to the personal Google + user account of the person concerned and stores this personal data. Google will store the Google +1 recommendation of the data subject and make it publicly available in accordance with the conditions accepted by the data subject. A Google + recommendation made by the data subject on this website is subsequently provided together with other personal data, such as the name of the Google + account used by the data subject and the photo in other Google services, such as the search engine results of the Google Google search engine, the Google Account of the data subject or in other places, for example, on websites or in connection with advertisements stored and processed. Furthermore, Google is able to link the visit to this website with other personal data stored on Google. Google also records this personal information for the purpose of improving or streamlining Google's various services.
Google always receives information via the Google + button that the person concerned has visited our website if the person concerned is simultaneously logged in to Google+ at the time of access to our website; this happens regardless of whether the person clicks the Google + button or not.
If the data subject does not wish to transfer personal data to Google, the latter can prevent such transmission by logging out of their Google + account before calling our website.
Additional information and Google's applicable Privacy Policy can be found at https://www.google.com/intl/en/policies/privacy/. Additional Google pointers to the Google +1 button can be found at https://developers.google.com/+/web/buttons-policy.
| Use of Google Adwords Conversion-Tracking
Die Webseite nutzt das Online-Webprogramm Google AdWords und im Rahmen von Google AdWords das Conversion-Tracking. Das Google Conversion Tracking ist ein Analysedienst der Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Beim Aufruf einer von Google geschalteten Anzeige, wird ein Cookie für das Conversion-Tracking auf Ihrem Rechner abgelegt. Dadurch kann Google erkennen, wenn User eine Google Anzeige aufrufen und dadurch auf die Webseite weitergeleitet werden. Die Cookies verlieren nach 30 Tagen ihre Gültigkeit, enthalten keine personenbezogenen Daten und dienen somit nicht der persönlichen Identifizierung.
Jeder Google AdWords-Kunde erhält ein anderes Cookie. Somit besteht keine Möglichkeit, dass Cookies über die Webseiten von AdWords-Kunden nachverfolgt werden können. Die Informationen, die mit Hilfe des Conversion-Cookie erzeugt werden, dienen der Erstellung von Conversion-Statistiken für AdWords-Kunden, die das Conversion-Tracking nutzen. Es handelt sich dabei um Angaben über Zahlen der Webseitenaufrufe und Weiterleitungen.
Um das Tracking zu unterbinden, kann die Deinstallation der Cookies durch eine Einstellung in der Browser Software (Deaktivierung) unterbunden werden. Die Daten werden dann entsprechend nicht in der Conversion-Tracking Statistik aufgenommen. Weiterführende Informationen sowie die Privacy Policyerklärung von Google finden Sie unter: http://www.google.de/policies/privacy/
| Use of Facebook
The controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is an Internet-based social meeting place, an online community that usually allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for sharing views and experiences, or allows the Internet community to provide personal or business information. Facebook allows social network users to create private profiles, upload photos and socialize via friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for the processing of personal data, if an affected person lives outside the US or Canada, is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
Dorch each call one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the person concerned automatically by the respective Facebook Component causes a representation of the corresponding Facebook component of Facebook to download. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US. As part of this technical process, Facebook receives information about which specific subpage of our website is visited by the person concerned.
If the person concerned is simultaneously logged in to Facebook, Facebook recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific underside of our website visited the person concerned. This information is collected through the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the person concerned activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the person concerned makes a comment, Facebook assigns this information to the personal Facebook user account of the person concerned and saves this personal data ,
Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is simultaneously logged in to Facebook at the time of access to our website; this happens regardless of whether the person clicks on the Facebook component or not. If such a transfer of this information to Facebook is not wanted by the person concerned, it can prevent the transfer by logging out of their Facebook account before calling our website.
The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information on the collection, processing and use of personal data by Facebook. It also explains which options Facebook offers to protect the privacy of the data subject. In addition, different applications are available, which make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.
Facebook Website Custom Audiences We use Facebook social media communication tools, in particular the product Custom Audiences and Website Custom Audiences. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. For the product Website Custom Audiences the Facebook Cookie is addressed.
For more information on the purpose and scope of the data collection and the further processing and use of the data by Facebook and your options to protect your privacy, please refer to the Privacy Policy Policy of Facebook, which u.a. can be found at https://www.facebook.com/ads/website_custom_audiences/ and https://www.facebook.com/privacy/explanation. If you wish to opt-out of using Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/.
| Use of Twitter
The controller has integrated Twitter components on this website. Twitter is a multilingual, publicly accessible microblogging service where users can post and distribute tweets, which are limited to 140 characters. These short messages are available to anyone, including non-Twitter subscribers. The tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Twitter also allows you to address a broad audience via hashtags, links or retweets.
The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.on from Twitter.
Each time one of the individual pages of this website, which is operated by the controller and on which a Twitter component (Twitter button) has been integrated, the Internet browser on the information technology system of the person concerned is automatically activated by the respective Twitter component causes to download a presentation of the corresponding Twitter component of Twitter. Further information on the Twitter buttons is available at https://about.twitter.com/en/resources/buttons. As part of this technical process, Twitter receives information about which specific subpage of our website is visited by the person concerned. The purpose of the integration of the Twitter component is to allow our users to redistribute the contents of this website, to make this website public in the digital world and to increase our visitor numbers.
If the data subject is simultaneously logged in to Twitter, Twitter recognizes with each visit to our website by the data subject and during the entire duration of each stay on our website, which specific underside of our website visited the person concerned. This information is collected through the Twitter component and assigned by Twitter to the affected person's Twitter account. If the person concerned activates one of the Twitter buttons integrated on our website, the data and information transmitted with it are assigned to the personal Twitter user account of the person concerned and stored and processed by Twitter.
Twitter always receives information via the Twitter component that the person concerned has visited our website if the person concerned simultaneously logs on to Twitter at the time of access to our website; this takes place regardless of whether the affected person clicks on the Twitter component or not. If such a transfer of this information to Twitter is not wanted by the person concerned, it can prevent the transfer by logging out of their Twitter account before calling our website.
Twitter's applicable Privacy Policy Terms are available at https://twitter.com/privacy?lang=en.
| Use of Instagram
The responsible department has integrated functions of the Instagram service on its website. Instagram is a service that qualifies as an audiovisual platform, allowing users to share photos and videos, as well as to redistribute such data across social networks.
The operating company of Instagram's services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
Each time one of the individual pages of this website is called up by the controller and an Instagram component (Insta-Button) has been integrated, the internet browser on the information technology system of the person concerned automatically becomes the respective Instagram component causes to download a representation of the corresponding component of Instagram. As part of this technical process, Instagram is aware of which specific bottom of our website is visited by the person concerned.
Unless the affected person at the same time on Instagram, Instagram recognizes with each visit of our website by the affected person and during the entire duration of the respective stay on our website, which concrete subpage visits the affected person. This information is collected through the Instagram component and assigned through Instagram to the affected person's Instagram account. If the person concerned activates one of the Instagram buttons integrated on our website, the data and information transmitted with it are assigned to the personal Instagram user account of the person concerned and saved and processed by Instagram.
Instagram always receives information via the Instagram component that the person concerned has visited our website if the person concerned is simultaneously logged in to Instagram at the time of accessing our website; this happens regardless of whether the person clicks on the Instagram component or not. If such information is not intended to be transmitted to Instagram by the person concerned, the latter can prevent the transmission by logging out of her Instagram account before calling our website.
For more information and the current Instagram Privacy Policy provisions, please visit https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
| Use of YouTube
The controller has integrated YouTube components on this website. YouTube is an internet video portal that allows video publishers to freely watch video clips and other users for free viewing, rating and commenting. YouTube allows the publication of all types of videos, so that both complete film and television broadcasts, but also music videos, trailers or user-made videos via the Internet portal are available.
YouTube's operating company is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
Each visit to one of the pages of this website operated by the controller and incorporating a YouTube component (YouTube video) automatically causes the Internet browser on the subject's information technology system to be represented by the respective YouTube component to download an illustration of the corresponding YouTube component from YouTube. More information about YouTube can be found at https://www.youtube.com/yt/about/en/. As part of this technical process, YouTube and Google will be aware of which specific bottom of our site the person is visiting.
If the person is logged in to YouTube at the same time, YouTube recognizes by calling a sub-page containing a YouTube video, which specific bottom of our website the person concerned visited. This information will be collected by YouTube and Google and associated with the affected person's YouTube account.
YouTube and Google always receive information through the YouTube component that the data subject has visited our website if the data subject is simultaneously logged into YouTube at the time of access to our website; this happens regardless of whether the person clicks on a YouTube video or not. If such information is not intended to be passed on to YouTube and Google by the person concerned, the latter may prevent the transmission from logging out of their YouTube account before calling our website.
YouTube's Privacy Policy, available at https://www.google.com/intl/en/policies/privacy/, identifies the collection, processing, and use of personally identifiable information by YouTube and Google.
| Further information and contacts
If you have any further questions about the "Privacy Policy at the Responsible Body", contact the CEO of our company. You can ask which of your data are stored with us. In addition, you can send information, deletion and correction requests to your data and any suggestions at any time by letter or e-mail to the following address:
flyMarsaAlam.com - fly Marsa Alam (Powered by ANDERSEN Tours)
Marsa Alam International Airport (مطار مرسى علم الدولى), Marsa Alam,
Red Sea Governorate, Egypt.
Website: www.flymarsaalam.com
E-Mail: info@flymarsaalam.com